Reach the training team
- Phone(307) 355-0865
- Mailing address1309 Coffeen Avenue STE 17586, Sheridan, Wyoming 82801
Get in Touch
Contact The Online Crane School
Whether you're choosing your first certification, enrolling a crew or stuck on a login, we're happy to help. Reach us by phone at (307) 355-0865, by email at info@theonlinecraneschool.com, or with the form on this page.
- Phone & email support
- Enrollment help
- Certification path advice
Send us a message
Tell us which certification or course you're asking about.
Prefer email or phone? info@theonlinecraneschool.com · (307) 355-0865
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What We Can Help You With
Tell us what you need and we'll point you in the right direction.
Choosing a certification
Not sure whether you need TLL, TSS, rigging or signal person prep? Describe your equipment and goals and we'll suggest a starting point. Our certifier comparison is a good primer.
Enrollment and payment
Questions about a product in our online store, checkout, receipts or what a course includes.
Training a crew
Employers enrolling several operators, riggers or signal persons can contact us to talk through course selection.
Course access
Trouble signing in, resuming a lesson or viewing material on a particular device.
Recertification
Help picking the right refresher before your card expires. See also our renewal walkthrough.
Certificates of completion
Requests for a copy of your course completion certificate or questions about what it documents.
Questions About Exams or Your Certification Card?
Exam registration, scores, test-site scheduling and certification cards are handled by the certifying body — NCCCO, CIC, NCCER or OECP — not by us. We can explain the process, but for your official record contact the organization directly. For practical exams, start with our guide to locating test sites.
How to find a practical test site →Getting the Fastest Useful Answer
We reply to messages in the order they arrive. To save a round of back-and-forth, include your name, the course or certification you're asking about, and — for access issues — the email address you used at checkout and the device you're on.
Our mailing address is 1309 Coffeen Avenue STE 17586, Sheridan, Wyoming 82801. All training is delivered online, so there is no classroom to visit.
Frequently Asked Questions
How are your courses delivered?
Entirely online through lessons and practice questions you can open on a computer, tablet or phone with an internet connection and a modern browser. No special software is needed.
Do your courses cover the practical exam?
Our courses prepare you for the written exam. We explain what the practical involves in our practical test checklist, but you'll need hands-on seat time and an approved test site to take it.
How long does a course take?
It depends on the course and on your experience. Because the training is self-paced, some people move quickly while others study in short sessions over several weeks.
Can you help me find a crane job?
We don't run a job placement service. We're glad to offer general guidance on which certifications are commonly requested for the work you want to do.
Which course should I start with?
Browse the full course catalog or contact us with a description of the equipment you operate, and we'll suggest a course.