Course Lessons
Each lesson is short and practical, built around situations staff actually meet: an unexpected attachment, a download prompt, a drive found in the parking lot or a laptop that suddenly crawls.
Malware types
How viruses, ransomware, spyware and trojans differ.
How malware spreads
Infected attachments, unsafe downloads, unknown USB drives and bad links.
Signs of infection
Unusual slowness, pop-ups and programs behaving strangely.
If you suspect infection
Disconnecting, reporting and leaving ransom demands to the professionals.
Prevention habits
Prompt updates, trusted downloads and careful handling of removable drives.
Who Benefits
Anyone who opens email, downloads files or plugs devices into a work computer is a potential entry point. That includes the shop PC and the tablet riding in the pickup.
- Office staff
- Estimators and engineers
- Field crews using tablets
- Shared-computer users in shops
Certificate and scope
The course ends with a quiz and a certificate of completion. It builds employee awareness alongside the technical protections your IT provider manages.
Employees Will
Quick, repeatable responses matter more than technical knowledge here.
Name the main malware families
Avoid risky downloads and unknown drives
Recognize an infected device early
Follow a disconnect-and-report routine